At Blink, we prioritize your satisfaction as much as we do the smooth operations of your stations in the market. Our commitment to customer service means we are dedicated to supporting owners like you to ensure your stations consistently deliver reliable charging.
FULL-SERVICE MAINTENANCE ON BLINK EV CHARGING EQUIPMENT
Blink Care Program
Elevate your customers’ EV charging experience and Blink customer support with the Blink Care Program, our preventative maintenance program tailored for AC (Level 2) and DCFC (Level 3) charging equipment.
CUSTOMER SATISFACTION
Delivering Peace of Mind
COMMERCIAL MAINTENANCE
Comprehensive Services
Our Blink Care Programs are designed to help minimize service interruptions and provide peace of mind for you as a station owner. Adding Blink Care onto existing warranty programs ensures comprehensive support tailored to your needs.
Level 2 - AC Charging Stations and Equipment
PROGRAM BENEFITS
Two visits within 12-month period.
Detailing of equipment - cleaning of the screen, cables, and cable management system.
Inspection of RFID card reader for any malfunctions.
Testing of the equipment via plug-in simulator or electric vehicle.
Visual inspection and documentation for any damage on the equipment, including scratches and nicks.
Full visit report, including complete service checklist and photographs of equipment before and after service.
Level 3 - DC Fast Charging Stations and Equipment
PROGRAM BENEFITS
Same as for Program Benefits for Level 2 - AC
Preventative Maintenance to include:
Inspection of filters and coolants and replacement as needed.
Inspection of cabinets for optimal operations.
Seamless Installations
Our comprehensive range of services caters to all your electric vehicle needs – from seamless installations to reliable maintenance and exceptional customer support.
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